FAQ

If you are running late your session will be limited by the original end time. Please let me know you are running late so I can prepare to modify your treatment. If you do not show up for your appointment after 20 minutes, you forfeit your deposit or payment and you will have to pre-pay in full to schedule a new appointment.

My massage is completely customized; before your session I will discuss your needs that day and create the appropriate massage for you. My main focus is prevention, self care, stress management, joint mobilization, management of chronic pain for short or long term care, and general relaxation. If you have questions please email me at admin@daydream-therapy.com.

Unfortunately at this time I do not offer Parental Massage Therapy

Due to the Covid closure I have closed my Park Ave location and relocated to a studio in Downtown Willow Glen.

I no longer offer shower or Sauna services.

At this time I am not a provider for any insurance offering Massage Therapy, If you have an FSA we can provide you with a receipt for reimbursement.

Gratuity is not obligated but greatly appreciated. Instead of tipping, please take a moment to recommend me to your friends and family, or write a online review about your service so others can enjoy the same experience.

Any time is a good time to get a massage. You don’t need to wait until your injured or experiencing stress, massage can work as preventive care for your body and mind and receiving massage at least once a month will result in cumulative health benefits for clients but an even greater frequency will be much more effective. Ultimately, the decision of how often you receive massage is based on input from your body, your massage therapist, and in some cases, a doctor.

Yes, any infectious disease, certain types of cancer, such as leukemia or lymphoma, severe cold or flu, fracture, bleeding wound, burns, history of heart condition or blood clots. More Info Please contact me if you have further concerns or questions.

It’s best to wait 24 hours after your massage before working out. Any fast vigorous movements after massage may strain the muscles. If you absolutely have to work out the same day, wait at least 4 hours after the massage.

If you are in acute pain, you should try to come in 1-2 times a month. Regular frequent massages can help you break down the pain cycle, once your pain is less intense you can come in every 3-4 weeks. If you are not in pain and are seeking treatment for overall health and wellness, every 4-6 weeks is appropriate.

Payment may be made in cash or by credit card (Visa, Master Card, and Discover). Please note: Credit card required for appointment reservation, 24 hours before the time of each session. I do not accept personal or cashier checks.

The “no pain, no gain” theory does not apply to massage unless you are seeking sports or injury treatment. Again, if the sensation experienced during massage is considered “painful”, it is likely to cause defensive guarding and is not therapeutic and you should alert your therapist immediately. Techniques should be deep enough to feel effective, but not so uncomfortable that pain or bruising result

Many use the word Guarantee to draw clients in the door, Your body is your responsibility. “It takes two to tango”. Adequate treatment requires your supporting role 24/7 identifying and removing or modifying behaviors and ergonomics in activities of daily living and at work. Anatomical imbalances, environment, sleep position etc. Partial Identification and partial elimination does not suffice, I do guarantee you will leave happy as long as you communicate with me before, during and after your session to insure we are achieving your goals we are on the right path. If your massage was not what you expected please let me know as soon as you are experiencing the disappointment, although I welcome it, please do not wait until after your session to address this issue.

I have a 24 hour cancellation/no show policy. If I do not receive this notice, then you will be charge in full for the missed appointment. This includes appointments booked with gift certificates. This policy applies to appointments made the same day, as well. If I fail to give you a 24 hour cancellation or rescheduling notice, you will receive your next session at no cost. Thank you for understanding.

Please refer to your gift certificate for refund terms and conditions.

If you have questions that are not listed on your FAQ page or need further assistance, please email us at admin@daydream-therapy.com